Indigo Internet - Slow Speeds - NEBO – Incident details

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Slow Speeds - NEBO

ResolvedDegraded performance15 hours 15 minutes

Affected

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    We are on-site and currently redeploying new cabling to replace the faulty cabling run. We anticipate a resolution of the issue between 1:30PM - 2:30PM.

  • UpdateUTC

    We anticipate a resolution of this issue between 1:00PM - 2:00PM.

  • UpdateUTC

    We are attending site at our upstream facility in Chermside to assist on-site resources with the issue.

  • IdentifiedUTC

    We have identified a cabling fault at our upstream facility in Chermside and are working with the facility to rectify the cabling issue.

  • InvestigatingUTC

    We are investigating an issue with slow speeds at Mt Nebo.