Indigo Internet - Service Impact - NEBO – Incident details

All systems operational

Show current status

Service Impact - NEBO

ResolvedPartial outage 100%17 hours 37 minutes

Affected

Points of Presence

Partial outage from 7:30 AM to 9:30 AM, Operational from 9:30 AM to 8:30 PM, Partial outage from 8:30 PM to 1:03 AM, Operational from 1:03 AM to 1:07 AM

NEBO - Mount Nebo

Partial outage from 7:30 AM to 9:30 AM, Operational from 9:30 AM to 8:30 PM, Partial outage from 8:30 PM to 1:03 AM, Operational from 1:03 AM to 1:07 AM

NEBO Sector S3

Partial outage from 7:30 AM to 9:30 AM, Operational from 9:30 AM to 8:30 PM, Partial outage from 8:30 PM to 1:03 AM, Operational from 1:03 AM to 1:07 AM

NEBO Relay R1

Partial outage from 7:30 AM to 9:30 AM, Operational from 9:30 AM to 8:30 PM, Partial outage from 8:30 PM to 1:03 AM, Operational from 1:03 AM to 1:07 AM

NEBO Relay R2

Partial outage from 7:30 AM to 9:30 AM, Operational from 9:30 AM to 8:30 PM, Partial outage from 8:30 PM to 1:03 AM, Operational from 1:03 AM to 1:07 AM

NEBO Relay R3

Partial outage from 7:30 AM to 9:30 AM, Operational from 9:30 AM to 8:30 PM, Partial outage from 8:30 PM to 1:03 AM, Operational from 1:03 AM to 1:07 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Mains power has been restored and we are currently validating that all connections have restored seamlessly.

  • UpdateUTC

    The electrician has arrived onsite and is currently performing repairs.

  • UpdateUTC

    We are still awaiting attendance from the electrician. Next update 24/08/2026 12:00

  • UpdateUTC

    Battery units have now depleted at the relay site. Next update 24/08/2026 10:00

  • IdentifiedUTC

    We have identified a power issue at one of our relay sites caused by a mains power issue. Backup battery units onsite have been installed until electricians can attend site.

  • InvestigatingUTC

    We are investigating a loss of power at one of our relay sites in Mount Nebo.